Career at Superside?
Do you want to work remotely in a diverse and distributed team in EMEA (Europe, Middle East, Africa) and have a big impact on a product? Do you want to be part of a high-growing scaleup that delivers both a combined service and software platform to brands like Facebook, Amazon, Shopify and Coinbase and help them organize their creative workflows better? We are looking for new members to join us and build the platform for modern creative work!
Superside was founded in 2015, and is backed by Y Combinator, Slack Fund, Freestyle Capital and High Alpha Capital. The company is scaling rapidly and grew over 340% the last year, and are looking forward to continuing the ride towards becoming a unicorn.
Demand for digital content has exploded with the rapid growth of online advertising and social media. Design and creative have become a huge bottleneck for marketing teams. Marketing teams at large companies often have inefficient processes for managing fast-frequency, iterative creative production. Many companies are still stuck in the TV era (e.g. 1 big campaign per quarter) and not properly set up to handle the large-scale creative production required online, where hundreds of micro-campaigns and thousands of individual assets are needed every month. Design and creative therefore often becomes a bottleneck in these marketing teams, reducing speed of execution and ultimately slowing company growth.
The Superside software and service helps them “un-bottleneck” creative, and ultimately lets the marketing team move much faster, knowing that with a Superside partnership there is almost no chance of missing a deadline. Superside has recruited 250 of the best creatives in the world, from top creative agencies only, working together remotely from 50+ different countries. Everyone is working virtually together inside the SuperSpace app, our purpose-built internal creative operations system. Superside has formed deep partnerships with some of the most respected tech brands in the world like Amazon, Facebook, Salesforce, Coinbase and Shopify, and have built an end-to-end creative workflow and collaboration platform to help them organize their creative processes better.
Life at Superside’s Tech, Product & Design team
Our TPD (Tech, Product and Design) team is remote and contains multiple self-directed and cross-functional teams fully distributed across EMEA. The members represent 14 nationalities with alumni from Adobe, Revolut, Yandex and Mail.ru. We are intellectually curious and creative thinkers, eager to grow and ready to make a big impact in the world. We analyse data, talk to users, prototype and iterate. We don’t need offices, our conversations happen in Google Meets and Slack. We focus on discovering and solving real-world user problems, not just building and shipping features. Teams at Superside own the complete software lifecycle starting from the roadmap, implementation, testing, deployment and operations. We foster an open feedback culture and Everyone’s opinion is important to push our common mission forward. As a member of our engineering team you’ll take on a key role in this process and see your work be used by amazing companies. Today, our engineering and product team consists of 16 members, but we are growing fast and aim to grow our organization to 100 people in the next 12 to 18 months.
Words from some our team members:
“I joined for the possibility to work in a dynamic, rapidly changing environment with real impact on the company and its product. Enjoy being part of the team for the interesting challenges and great colleagues”
Tor Egil – Product Manager
“I joined superside because the product idea caught my eye and I found it interesting and with great potential. After joining Superside, I really enjoy the friendliness of my colleagues, also something I really like is the diversity and how much you can learn from a multi cultural team.Technical side of things, the engineering team is using modern tools and languages, also planning to evolve the product using the latest tech and this keeps an engineer more motivated and excited about future plans.”
Youssef – Senior Software Engineer
“I joined Superside because I felt its the best place for me where I can enjoy working remotely, and they’ll be the best place to achieve remote work without affecting other things I really was looking for at the company I’m aiming to work with:
– Great team culture
– Continues learning and growing
– Diversity not only in the team, but also in the kind of challenges you’ll be facing
-Up to date with recent technologies
– Startup mode is still active, but I really felt it’s different this time, great team collaboration is making it easier for Superside than any other startup to shine, its a very promising company”
Ahmet – Senior Software Engineer
“The main reason for me to choose the Superside was an opportunity to be a part of world-level design production company, work closely with the best designers, learn a lot and help to push the design industry forward by creating a great tech platform and providing unique and useful tools.
Also small tech team size was a reason for me and it was a chance to build an international dream team of engineers. “
Dmitrij – Lead Frontend Engineer
We believe that the best teams are tightly connected, and we have therefore facilitated in multiple ways members in Superside to get to know each other and also have social time remote. One of the things we are doing is that we are arranging a remote coffee break every friday called Fika, where we either play some online games or discuss the latest news. We are also so lucky to have a wide range of communities across Superside where like-minded can join and meet each other, like for example #-s-tribe-foodlove for food lovers, #-s-tribe-pets for those who just loves to show their pets or see other pets or #-s-tribe-worldtravel for those who loves to travel and share their journeys.
We are growing quickly and looking for software engineers on all our teams across product and infrastructure. Most of our software engineers would describe themselves as a T-shaped engineer with one skill they are expert it (e.g. frontend, backend or devops), and multiple skills they are familiar with. Please apply and we will make sure to match you with an opening that fits your background and interest. You can expect to get your hands dirty with:
- Building, testing and shipping features like chat, staffing, project management, design collaboration, integrations, workflow editor and more
- Be part of important product discussions, and discuss with product managers, ux designers and other engineers
- Creating and contributing to technical specs and testing/rollout plans
- Mentoring and supporting team mates to help them grow
- Be part of important technical difficult discussions
The tech platform we are building
Superside is right now in a unique position to expand on existing deep customer relationships and we are gradually introducing a customizable creative operations system – specifically built for the large-scale enterprise use case. First iterations of many of these elements are already in place.
This “Creative OS” is structured around 4 distinct functional areas:
Drag&Drop Brief Editor: The customer can configure their own creative briefs per product and define rules for who should be allowed to submit projects.
Assignment, Planning & Project Management: The customer can create automatic assignment rules for incoming projects (e.g. all critical deadline projects should go to Superside) or decide on a per project basis inside the Superside PM tool who should do what. The customer can also plan campaigns, chat internally on an “Epic” level and manage their own non-Superside projects.
Project Execution, Design Commenting & Collaboration: The most important part of the Superside app is the actual project execution, where Superside should impose an opinionated process for how creative projects should be executed in various stages. Commenting by multiple team members should be made easy and centered around the creative use case.
Output, File Management & Result Measurement: Finally, all creative projects need to go where customers can see them, and Superside should make it easy to output projects to Digital Assets Managers, Marketing Clouds, Ad Servers or FB/Google ad managers. The dream is for Superside to eventually “close the loop” and link the actual project result performance back to the creative that has worked on the file.
Along every step of the 4-step framework the customer will also be given the opportunity to create workflows and automations. Inside the Superside’s workflow editor, the customer can break down complex projects into milestones, decision points and automated integrations (e.g. «add final file to DAM», «create Facebook ad-group using final output» or «push final file to email marketing software»). When the customer creates a new project, they select the right workflow template to get started. By automating the process, the customer is free from having to update old process documents and to know what to do when and. Work items are sent to the participants notifying them of what they have new to do, and integrations are executed automatically.
Superside will continue to sell large-scale annual contracts of $100K-$1M+, and not move into “SaaS-land” of “charging $9 per seat”. Superside will not sell stand-alone tech, but offer a combined bundle with Services+Technology. The return on the Superside Creative OS will primarily be through increased retention – a 3 percentage point increase in monthly retention is sufficient to double revenue over 2 years (1.03^24=2.03). Think about that for a second. Superside is targeting $50M in ARR in 12 months from now and if Tech can deliver “just” 3 percentage points retention that is then worth $50M in additional revenue. It’s insanely hard to build a SaaS business with $50M in ARR. In addition the Creative OS will make it easier to close deals, and by restricting certain features to more premium plans only will make it easier to drive upgrades.
Our tech stack
Superside’s backend is fully written in Kotlin and Spring, and our frontend is Typescript, React. We use Terraform to manage our infrastructures and deploy Docker containers to ECS, use Datadog and TrackJS for monitoring and are using Gitlab as our Devops/CICD platform.
Superside’s core principles
Be kind and trusting. We treat everyone with warmth and respect. We are open and transparent. We always start from positive intent and keep it there until that trust is violated.
Seek the truth and be ego-free. Never blindly say “yes, that sounds like a good idea”. We believe disagreement is necessary to achieve progress, as long as our intention is constructive, and not selfish.
Insist on clear, simple solutions. Complex structures are hard to implement, costly to maintain, scale poorly, and difficult to improve. There is no shortage of good ideas to work on.
Know what NOT to do. Conclude, move on, say no. Ineffectiveness comes from endless search for the perfect solution, constant alignment meetings, slow decision-making and doing too many things at once.
Decide and take responsibility locally. Whoever is closest to the problem should own up to it and form a forceful opinion of what is the right decision. Management should view its role as enabling others to take the right decision.
Understand good design experience. We are in the business of delivering great design. Therefore, we must appreciate and understand beauty and function – both on and off the job.
Learn, create and have fun. Let’s not forget that some of the greatest inventions in the world were the result of play.